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Purchasing Terms & Conditions

Shipping Processes

Shipping is charged at a flat rate of $8.00 regardless of the quantity or weight of the item/s ordered.

Please allow 1-2 days for credit card processing and 7-10 business days (Monday-Friday and excluding public holidays) for delivery. Your delivery may take up to 14 business days to arrive if you live interstate. If you live overseas please enquire PRIOR to purchase regarding shipping costs and delivery time.

Items will not be sent until payments are cleared and confirmed. We will contact you if your credit card is declined to seek alternative payment options.

 


Returns & Exchanges

You can choose between a refund, exchange or credit where goods are damaged or faulty. Blackhawks will happily accept the postage and handling costs for faulty or damaged items.

If you purchase an item that does not fit we will exchange the item for another size or issue a credit as long as you meet the following terms:

  • the item is returned within 21 days of purchase,
  • the item is in its original packaging; and
  • the receipt is provided.

Please note any postage and handling costs associated with items that are being returned because they do not fit will be the responsibility of the purchaser.

All discounted/sale items purchased are non-returnable and not valid for exchange under any circumstance.

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